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More than 1,700 Brits who fell ill in Cape Verde join action against Tui

Tui is investigating the claims and says it is "not in a position to provide a statement at this stage".

7 April 2026 at 07:20 am
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More than 1,700 Brits who fell ill in Cape Verde join action against Tui

More than 1,700 Britons who fell ill during holidays in Cape Verde are joining a legal action against the travel company TUI. The group, which has formed through a law firm specializing in travel compensation, claims that the company failed to adequately inform them about the risks of illness in the African nation.

The illnesses reported by the holidaymakers range from food poisoning to gastrointestinal issues, with some suffering severe symptoms that required medical attention. Many of those affected have reported their experiences to the firm, which is now coordinating the legal action. The law firm has stated that it is seeking compensation for medical expenses, lost wages, and emotional distress caused by the illnesses.

TUI, one of the UK's largest travel companies, is currently investigating the claims and has declined to provide a statement at this stage. The company has not yet commented on whether it plans to offer settlements or defend the allegations in court.

Cape Verde, an archipelago off the west coast of Africa, has been a popular holiday destination for Britons in recent years, known for its warm climate, picturesque landscapes, and affordable prices. However, the outbreaks of illness have raised concerns about the health risks associated with traveling to the region, particularly for those with pre-existing medical conditions or sensitive stomachs.

The legal action is expected to be a significant challenge for TUI, as the company could face substantial financial liabilities if it is found liable for the illnesses suffered by its clients. The case may also prompt other travel companies to review their health and safety protocols when offering holidays in regions with potential health risks.

In response to the growing number of complaints, TUI has stated that it takes the health and safety of its customers very seriously and that it has implemented strict health and hygiene standards for all its destinations. The company has also emphasized that it works closely with local authorities to ensure that its hotels and resorts meet the highest standards of cleanliness and safety.

Despite these assurances, the legal action against TUI highlights the increasing scrutiny faced by travel companies in the aftermath of health crises, such as the COVID-19 pandemic. Consumers are now more aware of their rights and are less likely to accept inadequate explanations for health-related incidents during their holidays.

The case is currently in the early stages, with the law firm continuing to gather evidence and assess the feasibility of the claims. If the action proceeds to court, it could set a precedent for future cases involving travel-related illnesses and the responsibilities of tour operators in ensuring the health and safety of their clients.

In the meantime, TUI is urging affected customers to come forward and provide details of their experiences. The company has pledged to offer support and assistance to those who have been affected by the illnesses, while it continues to investigate the allegations.

The legal action against TUI is a stark reminder of the potential risks associated with traveling to unfamiliar destinations, particularly in regions where health infrastructure may be less developed. It also underscores the importance of thorough medical research and preparation before embarking on a holiday, as well as the need for travel companies to provide accurate and comprehensive information about health risks to their customers.

As the case unfolds, it will be interesting to see how TUI responds to the allegations and whether it takes steps to improve its health and safety protocols for future holidays in Cape Verde and other destinations. The outcome of the legal action could have far-reaching implications for the travel industry and the way it operates in the years to come.

Source: BBC News
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