CBS News poll analysis on what jobs AI should be doing
As AI use rises, many see it decreasing the number of jobs available.

In recent years, the rapid advancement of artificial intelligence (AI) has sparked widespread debate about its impact on the job market. As AI systems become increasingly sophisticated and are integrated into various industries, concerns about job displacement have grown. A recent CBS News poll analysis sheds light on public perceptions and expectations regarding the roles AI should take on in the workforce.
The poll, conducted in early 2023, surveyed over 1,500 adults across the United States, asking them to assess the potential impact of AI on different types of jobs. The results reveal a mixed but largely cautious view of AI's role in the labor market. A significant majority of respondents believe that AI should focus on tasks that are repetitive, dangerous, or require high precision, rather than replacing workers in more complex, creative, or interpersonal roles.
Among the survey participants, 72% agreed that AI should primarily handle repetitive tasks, such as data entry or assembly line work. This sentiment is likely driven by the potential for AI to efficiently perform these tasks with minimal human oversight, thereby reducing errors and increasing productivity. Similarly, 68% of respondents believe AI should take on dangerous jobs, such as those involving hazardous materials or high-risk environments. This viewpoint aligns with the broader trend of automation in industries like manufacturing and mining, where safety is paramount.
However, the poll also highlights a notable skepticism towards AI in more nuanced professional domains. When asked about tasks requiring creativity, emotional intelligence, or interpersonal skills, such as teaching, healthcare, or customer service, a substantial portion of respondents expressed reservations. Only 45% of participants believe AI should be involved in these areas, with many citing the importance of human touch and the inability of machines to fully replicate empathetic interactions.
Interestingly, the poll also reveals a generational divide in attitudes towards AI in the workplace. Younger respondents, aged 18-34, were more open to AI taking on a wider range of roles, including creative and interpersonal tasks. This group recognizes the potential for AI to augment human capabilities rather than replace them entirely. In contrast, older respondents, particularly those over 55, were more likely to view AI as a threat to job security and expressed greater concerns about its integration into various professions.
The CBS News poll analysis also touches on the public's perception of AI's role in economic development. A majority of respondents (58%) believe that AI could help create new job opportunities, particularly in sectors like technology, data analysis, and robotics. However, a significant minority (42%) remain skeptical, fearing that AI-driven automation will lead to widespread unemployment and economic inequality.
In light of these findings, policymakers and industry leaders are increasingly called upon to address the challenges posed by AI's rise. Many experts advocate for a proactive approach that includes reskilling and upskilling programs to help workers adapt to the changing job landscape. Additionally, there is a growing push for ethical guidelines and regulations to ensure that AI development aligns with societal values and promotes inclusive growth.
In conclusion, the CBS News poll analysis underscores the complex relationship between AI and the job market. While there is broad acceptance of AI in tasks that are repetitive or dangerous, concerns persist about its role in more complex, human-centric professions. As AI continues to evolve, it will be crucial for stakeholders to navigate these challenges thoughtfully, ensuring that technological advancements benefit society as a whole.










