All Hong Kong taxis must now accept at least 2 forms of e-payment

Starting April 1, 2026, all taxis in Hong Kong are now required to accept at least two forms of e-payment. This new regulation, announced by the Transport Department, mandates that taxis must offer one QR code-based e-payment option, such as WeChat Pay HK, and at least one non-QR code method, like a credit card or Octopus card. The move aims to enhance the quality of taxi services by leveraging electronic technology and providing convenience for passengers, particularly tourists, in settling fares.

The decision to implement this mandatory requirement follows public criticism over cash-only taxis, which have been seen as inconvenient for passengers. To ensure compliance, the Transport Department has been actively engaging taxi drivers through workshops and outreach activities. Over 20 workshops have been held at community halls and centers across the city, while 11 outreach activities took place at taxi stands. These efforts have been aimed at familiarizing drivers with the new e-payment requirements.

Assistant Commissioner for Transport Louisa Fung highlighted that as of Tuesday, 47,000 drivers had already installed systems supporting multiple e-payment methods. To further clarify the accepted payment options, stickers will be placed on taxi windows, listing the electronic payment methods available. Fung emphasized that while e-payments primarily benefit passengers, they also help drivers improve their operational efficiency.

In addition to the e-payment mandate, the government has also announced that all taxis will be required to install in-car cameras with audio recording capabilities by early next year. This initiative is intended to enhance taxi services and address concerns related to passenger safety and service quality.

The implementation of these changes reflects the government's commitment to modernizing Hong Kong's taxi services and ensuring that they remain accessible and efficient for all passengers. By requiring taxis to accept multiple e-payment methods, the government aims to reduce reliance on cash transactions, which can be time-consuming and inconvenient for both drivers and passengers. Furthermore, the use of in-car cameras with audio recording capabilities is expected to further improve the overall quality of taxi services and contribute to a safer and more transparent travel experience for all users.